Privacy Policy

Last reviewed June 7, 2022.

Your privacy is important to us. It is SYDLE's policy to respect your privacy concerning any information about you that we may collect on the SYDLE website and other websites and services that we own and operate.

This Privacy Policy applies exclusively to the SYDLE's website, service portal, communications, and advertising – in the context of this Policy, all the SYDLE services, henceforth "Service", "Services" or "Site" –, with the exception of the services that claim to be offered in according to a different privacy policy.

As a visitor or user of our Site, the collection, use and sharing of your personal data will be subject to this Privacy Policy and its updates.

Consequently, the use of the Services available by SYDLE will be considered as acceptance of our practices regarding privacy and personal data, contained in this Privacy Policy.

You are free to refuse our request for personal data, understanding that we may not be able to provide some of the desired Services.

We request personal information only to the extent necessary to provide you with a Service, always in accordance with fair and legal means and with your knowledge and acceptance. When we store data, we protect it within commercially acceptable means to prevent leaks and incidents, including unauthorized access, disclosure, copying, use, or modification.

We do not share personally identifiable information publicly or with third parties, only in exceptional cases when required by law.

What information you provide us

By using the contact and registration forms available on our Site, you will provide data that may include your name, email address, telephone, CPF, address, and password. In some cases, a password will not be required if you choose to register in connection with your Facebook, LinkedIn, or Google account.

Our Services include public access services, including blogs and forums. You should be aware that any information you provide in these areas can be read, collected, and used by other people who access it. Your posts can remain even after canceling your account. In some cases, we may make your personal information anonymous so that it can no longer be associated with you, in which case it will no longer be personal data.

What information we collect automatically

When you access our Site, we also receive your IP address, in order to obtain information that helps us understand your browser, operating system and improve your user experience.

Additionally, when you use our Services, we may remotely access, collect, monitor, and/or store "location data," which may include GPS coordinates (e.g., latitude and/or longitude) or similar information about the location of your device. Location data can transmit information about how you navigate the Services. Location data does not collect or share any personally identifiable information about you. Location data can be used in conjunction with personally identifiable information. Some features of the Services, particularly location-based services, may not function properly if the use or availability of location data is affected or disabled.

We use cookies to remember user settings, as well as for authentication and analysis. These technologies can be used to analyze trends, track user movements on the Site, and collect general information about users of our Services. You can control the use of cookies at the individual level in your browser. However, if you choose to disable cookies, you can limit the use of certain features or functions on our Site or Services. For more information on cookies, see the section of this Policy titled “Cookie Use Policy”

How we use your data

The data you provide can be used for the following:

Service research and development: we use data, including public comment, to conduct research and develop our services in order to provide you and others with a better, more intuitive, and personalized experience and to further the growth of our services.

Communication: we may send you messages via email, cell phone, notices posted on our websites or applications to notify you of the availability of services, security, or other issues related to the Services

Marketing: in addition to advertising our services, we use user data and content in invitations and communications that promote membership and network growth.

Customer service: we use data (which may include your messages) to investigate, respond to, and resolve complaints and problems, as well as service-related problems (e.g., errors).

How long we keep your personal data

We retain your personal information only for as long as it is necessary to provide you with the Services and to fulfill the purposes contained in this Policy. This is also the case for any company that we share your personal information with and that provides services on our behalf. Retention periods may vary depending on the type of information and how it is used.

Our retention periods are based on criteria including guidelines or operational needs or retention periods required by law. When we no longer need to use your personal information and it is no longer necessary to keep it in compliance with our legal or regulatory obligations, we will delete that information from our databases or depersonalize it so that it cannot be related to you.

How we obtain your consent

When you use our Services or provide personal information, such as name, phone number, and address on forms and records on our Site, we understand that you agree to the data collection and this Policy and that you authorize us to collect the data provided here to be used by our company.

If after providing us with your data you change your mind and want to withdraw your consent for us to use your personal data, you can, at any time, request it by contacting us by the means indicated in this Policy.

Third-party services

The eventual services of external providers may be used by us to provide the Services, which will be limited to collecting, using, and disclosing your information to the extent necessary to allow them to perform the services that they provide us, always in accordance with this Policy.

Security

To protect your personal information, we take reasonable precautions and follow legal requirements and market best practices to ensure that your personal data is secure and is not lost, stolen, accessed, disclosed, altered, or destroyed.

Your rights

In compliance with applicable regulations regarding personal data, particularly Brazil’s general data protection law (Federal Law no. 13.709/2018), SYDLE respects Users and guarantees them the opportunity to make requests based on the following rights:

1. Confirmation of the existence of processing;

2. Access to data;

3. Correction of incomplete, inaccurate, or outdated data;

4. Anonymization, blocking, or removal of data that is unnecessary, excessive, or processed in a manner non-compliant with the provisions of the Law;

5. Removal of data processed without the User’s consent, except for cases of legal guardianship or others named in the Law;

6. Information regarding public or private entities with whom SYDLE shared the User’s data;

7. Information on the possibility to deny consent, as well as on the consequences of consent denial;

8. Withdrawal of consent;

9. Opposition to processing done, on grounds of the possibility to deny consent and of non-compliance with the Law;

To take one of the above actions, please send an email to [email protected].

Removal of personal data

All personal data obtained and stored may be deleted upon request through our email: [email protected]

SYDLE will remove the requested data and keep only the records necessary for legal custody in accordance with current legislation.

Cookies Use Policy

What cookies are

As it is common practice with almost all professional sites, this Site uses cookies, which are small files that are downloaded to your computer to enhance your experience.

This page describes what information they collect, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored. However, this may downgrade or compromise certain elements of the Site's functionality.

How we use cookies

We use cookies for a variety of reasons, detailed below. In most cases, there are no industry standard options to disable cookies without completely disabling the functionality and features they add to this Site. Therefore, it is recommended that you save all cookies if you are not sure whether or not you need them to use one of our Services

How to disable cookies

You can prevent cookies from being set by adjusting your browser settings (consult your browser's help section to learn how to do this). Please note that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will generally result in the deactivation of certain features and functions of this Site. Therefore, it is recommended that you do not disable cookies.

Cookies that we set

Account-related cookies: if you create an account with us, we will use cookies to manage the general administration and registration process. These cookies will generally be deleted when you log out of the system; however, in some cases, they may linger later to remember your site preferences when you log out

Login-related cookies: we use cookies when you log in so that we can remember this action. This saves you from having to log in every time you visit a new page. These cookies are generally removed or cleared when you log out to ensure that you can only access restricted areas and resources when you log in.

Email newsletters-related cookies: this Site offers email marketing subscription services, and cookies can be used to remember if you are already registered and to display certain notifications valid only for registered/unregistered users.

Search-related cookies: we periodically offer surveys and questionnaires to provide interesting information, useful tools, or to better understand our user base. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after changing pages.

Forms-related cookies: when you submit data using a form such as the one found on the contact pages or comment forms, cookies may be set to remember user details for future correspondence.

Site preferences cookies: to provide a great experience on this Site, we provide the functionality to set your preferences for how this Site runs when you use it. To remember your preferences, we need to configure cookies so that this information can be consulted each time you interact with a page that is affected by your preferences.

Third-party cookies: in some special cases, we also use cookies provided by trusted third parties.

This Site and our Services use Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the Site and how we can improve your experience. These cookies can track items such as how long you spend on the Site and the pages you visit so that we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

We periodically test new features and make subtle changes to the appearance of the Site. When we are still testing new features, these cookies can be used to ensure that you receive a consistent experience while on the Site and while we understand which optimizations our users appreciate the most.

Updates to the Privacy Policy and Use of Cookies

We reserve the right to modify this Policy at any time, so we suggest that you review it periodically. Changes and clarifications will take effect immediately after they are posted on the Site. If we make substantial changes to this Policy, we will notify you so that you are aware of the treatment we have taken concerning your data.

Questions and requests

If you have any questions about how we handle our users' data or have any requests, please contact us through the contact form.