Last review in January 2026.
Your privacy is important to us. It is SYDLE's policy to respect your privacy regarding any information we may collect from you on the SYDLE website and other sites and services we own and operate.
This Privacy Policy applies exclusively to the SYDLE website, service portal, communications, and advertisements – in the context of this Policy, collectively summarized as “Service”, “Services”, or “Site” – except for services that declare to be offered under a different privacy policy.
As a visitor or user of our Site, the collection, use, and sharing of your personal data will be subject to this Privacy Policy and its updates.
Therefore, the use of Services provided by SYDLE will be considered as acceptance of our practices regarding privacy and personal data contained in this Privacy Policy.
You are free to refuse our request for personal data, with the understanding that we may be unable to provide you with some of your desired Services.
We request personal information only within the limits necessary to provide you with a Service, always in accordance with fair and lawful means and with your knowledge and acceptance. When we store data, we protect it within commercially acceptable means to prevent leaks and incidents, including unauthorized access, disclosure, copying, use, or modification.
We do not share personally identifying information publicly or with third parties, except when required by law.
We understand that some terms related to this privacy policy must be presented for a better understanding of operations related to collected data and the agents involved.
1. General Data Protection Law (LGPD): Federal Law No. 13.709, published on August 14, 2018, regulates Personal Data Processing activities, including in digital media, by natural persons or by legal entities governed by public or private law, with the aim of protecting the fundamental rights of freedom and privacy and the free development of the personality of the natural person.
2. Processing: any operation carried out with Personal Data, whether automated or not. That is, it is the collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, storage, archiving, elimination, evaluation or control of information, modification, communication, transfer, diffusion, or extraction.
3. Processing Agents: are those responsible for the processing of personal data; they can be classified in two ways: Controller and Processor.
4. The Controller is responsible for making decisions regarding the processing of Personal Data.
5. The Processor is responsible for applying the processing of Personal Data following the instructions presented by the Controller.
6. National Data Protection Authority (ANPD): the body responsible for activities related to the privacy and security of personal data; furthermore, it monitors companies' compliance with the LGPD.
7. Data Subject: the natural person who owns the collected data that will be the object of Processing by the Processing Agents to whom the information was entrusted.
8. Data Protection Officer (DPO): person appointed by the Controller and Processor to act as a communication channel between the controller, the data subjects, and the ANPD.
9. Personal Data: data that identifies the natural person who owns the data or can be used to identify them, which may include name, RG (ID), CPF (Tax ID), address, identification document, among others.
10. Sensitive Data: personal data on racial or ethnic origin, religious conviction, political opinion, union affiliation or organization of a religious, philosophical, or political nature, data referring to health or sexual life, genetic or biometric data, when linked to a natural person.
11. Device: any equipment that can be used to access our Services on the internet, such as a smartphone and computer. This device provides various information so that we can better understand your access to our Services.
12. IP Address: number assigned to each Device connected to the internet, known as Internet Protocol address. An IP address can be used to identify, for example, from which location a Device is connecting to the Internet.
13. Geolocation: feature that, when activated by the Data Subject, allows checking the approximate position of a Device, thus providing estimated information of its location, as well as the estimated time it was accessed.
14. Database: structured set of personal data, established in one or several locations, in electronic or physical support.
15. Anonymization: technique by which data loses the possibility of direct or indirect association with an individual, so that it is subsequently impossible to reverse the process, even through technical solutions, making it impossible to identify the data subject again.
16. Cookies: files with browsing information that are stored in your browser, whose main objective is to assist in future accesses to the Services, enabling quick and configured access without the entire access process being redone.
By using the contact and registration forms available on our Site, you will provide Personal Data which may include your name, email address, phone number, CPF, address, and password. In some cases, the password will not be necessary if you choose to register linked to your Facebook, LinkedIn, or Google account.
Our Services include public access functionalities, including blogs and forums. You should be aware that any information you provide in these areas may be read, collected, and used by other people who access them. Your posts may remain stored in our Database even after you cancel your account. In some cases, we apply anonymization to your personal information so that it can no longer be associated with you, and in this case, it will no longer be considered personal data.
When you access our Site, we also receive your IP Address in order to obtain information that helps us learn about your browser, operating system, and user experience.
Also, when you use our Services, we may remotely access, collect, monitor, and/or store Geolocation data. Location data may convey information to us about how you browse the Services. Location data does not collect or share any personal data about you. Location data may be used in conjunction with information provided to us that may involve personal data. Some features of the Services, particularly location-based services, may not function properly if the use or availability of location data is impaired or disabled.
We use cookies to remember user settings as well as for authentication and analytics. These technologies may be used in analyzing trends, tracking user movements on the Site, and collecting general information about our Services' users. You can control the use of cookies at the individual level in your browser; however, if you choose to disable cookies, it may limit the use of certain features or functions on our Site or Services. For more information about cookies, please see the section of this Policy titled Cookie Usage Policy.
SYDLE limits the collection of Sensitive Data from users accessing the platform, but we understand that sensitive information may be erroneously made available on our platform through our services. Knowing this, we take appropriate measures to reduce the possibility that this information is processed along with other information we collect.
If any sensitive information is improperly made available on our platform, we request that you contact the communication channel provided so that removal or anonymization can be carried out.
SYDLE allows the entry of information from minors, respecting the need for guardian acceptance regarding access and the provision of information to the platform. The data collected are the same as previously presented, being name, email address, phone number, CPF, address, and password, should a registration be made.
The data you provide to us may be used for the following internal SYDLE purposes:
Service development and research: we use data, including public feedback, to conduct research and develop our services in order to offer you and third parties a better, more intuitive, and personalized experience and encourage the growth of our services.
Communication: we may send you messages via email, mobile phone, or notices posted on our websites or applications to notify you about the availability of services, security, or other issues related to the Services.
Marketing: in addition to advertising our services, we use user data and content in invitations and communications promoting membership and network growth.
Customer support: we use data (which may include your messages) to investigate, respond to, and resolve complaints and issues, as well as service-related questions (e.g., bugs).
We keep your personal information only for as long as necessary to provide you with the Services and fulfill the purposes contained in this Policy. This is also the case for any company with whom we share your personal information and which performs services on our behalf acting as Information Processors, following a series of policies and controls indicated by us for data security. Retention periods may vary based on the type of information and how it is used.
Our retention periods are based on criteria that include operational guidelines or needs, or legally required retention periods. When we no longer need to use your personal information and there is no need to keep it in compliance with our legal or regulatory obligations, we will remove this information from our bases or anonymize the data so that it is not possible to link it to you.
When you use our Services or provide personal information, such as name, phone number, and address in forms and registrations on our Site, we understand that you agree to the data collection and this Policy and that you authorize us to collect the data informed here to be used by our company.
If, after providing us with your data, you change your mind and wish to withdraw your consent for us to use your personal data, you may, at any time, request it by contacting our Data Protection Officer through the means indicated in this Policy.
Potential services from third-party Processors may be used by us to provide the Services, which will be limited to collecting, using, and disclosing your information to the extent necessary to allow them to perform the services they provide to us, always in accordance with this Privacy Policy.
Collected data may be transferred to international territories where we use cloud provider resources to ensure the operation and continuity of our services. This transfer is carried out to countries that possess data privacy policies with a maturity level equivalent to that established by the LGPD.
To protect your personal information, we take technical measures and follow legal requirements and market best practices to ensure that your personal data is secure and will not be lost, stolen, accessed, disclosed, altered, or destroyed.
In compliance with applicable regulations regarding the processing of personal data, specifically the LGPD, SYDLE respects and guarantees the User the possibility of submitting requests based on the following rights:
A. confirmation of the existence of processing;
B. access to data;
C. correction of data when incomplete, inaccurate, or outdated;
D. anonymization, blocking, or deletion of unnecessary or excessive data or data processed in non-compliance with the Law;
E. portability of data to another service or product provider, upon express request, in accordance with the regulation of the national authority, observing commercial and industrial secrets;
F. deletion of data processed with the User's consent, except in cases of legal custody and others provided by Law;
G. obtaining information about public or private entities with which SYDLE has shared your data;
H. information about the possibility of not providing consent, as well as being informed about the consequences in case of refusal;
I. revocation of consent;
J. opposition to processing carried out based on one of the hypotheses of consent waiver and in non-compliance with the law;
To make a request to exercise your previously presented rights or to clarify any doubts related to this Policy and the Cookie Usage Policy, please contact our Data Protection Officer, Cheab David Cortes, via email at [email protected].
SYDLE will act based on the request made and will proceed in accordance with current legislation. It is worth noting that in case of data removal, we keep only the records necessary for legal custody.
We reserve the right to modify this Policy at any time, so we suggest that you review it periodically. Changes and clarifications will take effect immediately upon their posting on the Site. If we make material changes to this Policy, we will notify you here so that you remain aware of the processing we adopt regarding your data.